{"id":454,"date":"2026-03-30T14:32:29","date_gmt":"2026-03-30T14:32:29","guid":{"rendered":"https:\/\/50k22nhom4.io.vn\/wordpress\/?page_id=454"},"modified":"2026-04-06T19:04:54","modified_gmt":"2026-04-06T12:04:54","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/50k22nhom4.io.vn\/wordpress\/chinh-sach-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_385616777\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1533720584\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1533720584 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-1953917817\">\n\n\n\t<div id=\"col-1010926550\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1918346550\" class=\"text\">\n\t\t\n\n<h2><strong>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh<\/strong><\/h2>\n\t\t\n<style>\n#text-1918346550 {\n  font-size: 1.1rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2015500089\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3><b>CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH \u2013 HOMU FURNITURE<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">T\u1ea1i Homu, ch\u00fang t\u00f4i x\u00e2y d\u1ef1ng ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh d\u1ef1a tr\u00ean \u0111\u1eb7c th\u00f9 t\u1eebng nh\u00f3m s\u1ea3n ph\u1ea9m n\u1ed9i th\u1ea5t nh\u1eb1m \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch, r\u00f5 r\u00e0ng v\u00e0 t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m s\u1eed d\u1ee5ng l\u00e2u d\u00e0i cho kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<h4><b>1. Ph\u1ea1m vi \u00e1p d\u1ee5ng<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng cho to\u00e0n b\u1ed9 s\u1ea3n ph\u1ea9m n\u1ed9i th\u1ea5t do Homu ph\u00e2n ph\u1ed1i, bao g\u1ed3m:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sofa (sofa b\u0103ng, sofa g\u00f3c, sofa \u0111\u01a1n)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u00e0n (b\u00e0n \u0103n, b\u00e0n l\u00e0m vi\u1ec7c, b\u00e0n sofa)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gh\u1ebf (gh\u1ebf \u0103n, gh\u1ebf l\u00e0m vi\u1ec7c, gh\u1ebf th\u01b0 gi\u00e3n)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u01b0\u1eddng ng\u1ee7<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ee7, k\u1ec7 (k\u1ec7 tivi, k\u1ec7 trang tr\u00ed, t\u1ee7 l\u01b0u tr\u1eef)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c s\u1ea3n ph\u1ea9m n\u1ed9i th\u1ea5t kh\u00e1c<\/span><\/li>\n<\/ul>\n<h4><b>2. Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh theo nh\u00f3m s\u1ea3n ph\u1ea9m<\/b><\/h4>\n<p><b>2.1. Nh\u00f3m Sofa<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Khung g\u1ed7 \/ khung kim lo\u1ea1i: 36 th\u00e1ng (k\u1ebft c\u1ea5u, cong v\u00eanh, m\u1ed1i m\u1ecdt)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ec7m m\u00fat: 12 th\u00e1ng (\u0111\u1ed9 \u0111\u00e0n h\u1ed3i, x\u1eb9p l\u00fan b\u1ea5t th\u01b0\u1eddng)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u1ec1 m\u1eb7t da th\u1eadt: 24 th\u00e1ng (n\u1ee9t, bong tr\u00f3c do l\u1ed7i v\u1eadt li\u1ec7u)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u1ec1 m\u1eb7t v\u1ea3i \/ da c\u00f4ng nghi\u1ec7p: 12 th\u00e1ng<\/span><\/li>\n<\/ul>\n<p><b>2.2. Nh\u00f3m b\u00e0n, gh\u1ebf, gi\u01b0\u1eddng<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">K\u1ebft c\u1ea5u (khung, ch\u00e2n, m\u1eb7t b\u00e0n, m\u1eb7t gh\u1ebf, khung gi\u01b0\u1eddng): 12 th\u00e1ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u1ee5 ki\u1ec7n (\u1ed1c v\u00edt, ray tr\u01b0\u1ee3t, b\u1ea3n l\u1ec1): 12 th\u00e1ng<\/span><\/li>\n<\/ul>\n<p><b>2.3. Nh\u00f3m t\u1ee7, k\u1ec7<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">K\u1ebft c\u1ea5u t\u1ed5ng th\u1ec3: 12 th\u00e1ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u1ee5 ki\u1ec7n (b\u1ea3n l\u1ec1, ray k\u00e9o, tay n\u1eafm): 12 th\u00e1ng<\/span><\/li>\n<\/ul>\n<h4><b>3. \u0110i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh mi\u1ec5n ph\u00ed<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh mi\u1ec5n ph\u00ed khi \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00f2n trong th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00f3 th\u00f4ng tin mua h\u00e0ng h\u1ee3p l\u1ec7 (s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, email ho\u1eb7c m\u00e3 \u0111\u01a1n h\u00e0ng)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u1ed7i ph\u00e1t sinh do nh\u00e0 s\u1ea3n xu\u1ea5t (l\u1ed7i k\u1ef9 thu\u1eadt, l\u1ed7i v\u1eadt li\u1ec7u, l\u1ed7i l\u1eafp \u0111\u1eb7t)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u00fang c\u00f4ng n\u0103ng v\u00e0 h\u01b0\u1edbng d\u1eabn c\u1ee7a Homu<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kh\u00f4ng c\u00f3 d\u1ea5u hi\u1ec7u can thi\u1ec7p, s\u1eeda ch\u1eefa t\u1eeb b\u00ean th\u1ee9 ba<\/span><\/li>\n<\/ul>\n<h4><b>4. Tr\u01b0\u1eddng h\u1ee3p t\u1eeb ch\u1ed1i b\u1ea3o h\u00e0nh<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Homu kh\u00f4ng \u00e1p d\u1ee5ng b\u1ea3o h\u00e0nh mi\u1ec5n ph\u00ed trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hao m\u00f2n t\u1ef1 nhi\u00ean theo th\u1eddi gian (phai m\u00e0u, l\u00e3o h\u00f3a v\u1eadt li\u1ec7u, x\u01b0\u1edbc nh\u1eb9)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u01b0 h\u1ecfng do t\u00e1c \u0111\u1ed9ng ngo\u1ea1i l\u1ef1c (va \u0111\u1eadp, k\u00e9o l\u00ea, qu\u00e1 t\u1ea3i tr\u1ecdng)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u1ea2nh h\u01b0\u1edfng m\u00f4i tr\u01b0\u1eddng (\u1ea9m m\u1ed1c, ng\u1eadp n\u01b0\u1edbc, \u00e1nh n\u1eafng tr\u1ef1c ti\u1ebfp, h\u00f3a ch\u1ea5t)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u1ebft b\u1ea9n ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng (th\u1ee9c \u0103n, \u0111\u1ed3 u\u1ed1ng, v\u1eadt nu\u00f4i)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ef1 \u00fd th\u00e1o l\u1eafp, thay \u0111\u1ed5i c\u1ea5u tr\u00fac ho\u1eb7c s\u1eeda ch\u1eefa kh\u00f4ng \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1ea3n ph\u1ea9m \u0111\u00e3 h\u1ebft th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh<\/span><\/li>\n<\/ul>\n<h4><b>5. Ch\u00ednh s\u00e1ch s\u1eeda ch\u1eefa v\u00e0 thay th\u1ebf<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trong th\u1eddi gian b\u1ea3o h\u00e0nh:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Homu \u01b0u ti\u00ean s\u1eeda ch\u1eefa ho\u1eb7c thay th\u1ebf linh ki\u1ec7n b\u1ecb l\u1ed7i theo \u0111\u00e1nh gi\u00e1 k\u1ef9 thu\u1eadt<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng th\u1ec3 s\u1eeda ch\u1eefa:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> S\u1ea3n ph\u1ea9m s\u1ebd \u0111\u01b0\u1ee3c thay th\u1ebf m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 (t\u00f9y m\u1ee9c \u0111\u1ed9 l\u1ed7i)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sau th\u1eddi gian b\u1ea3o h\u00e0nh:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Homu v\u1eabn h\u1ed7 tr\u1ee3 s\u1eeda ch\u1eefa v\u1edbi chi ph\u00ed h\u1ee3p l\u00fd (ch\u1ec9 t\u00ednh ph\u00ed v\u1eadt li\u1ec7u v\u00e0 v\u1eadn chuy\u1ec3n n\u1ebfu c\u00f3)<\/span><\/li>\n<\/ul>\n<h4><b>6. D\u1ecbch v\u1ee5 b\u1ea3o tr\u00ec tr\u1ecdn \u0111\u1eddi<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Homu cung c\u1ea5p d\u1ecbch v\u1ee5 b\u1ea3o tr\u00ec l\u00e2u d\u00e0i cho t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">H\u1ed7 tr\u1ee3 ki\u1ec3m tra, b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ecbnh k\u1ef3 theo y\u00eau c\u1ea7u<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mi\u1ec5n ph\u00ed nh\u00e2n c\u00f4ng \u0111\u1ed1i v\u1edbi c\u00e1c \u0111i\u1ec1u ch\u1ec9nh k\u1ef9 thu\u1eadt \u0111\u01a1n gi\u1ea3n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u01afu \u0111\u00e3i chi ph\u00ed thay th\u1ebf linh ki\u1ec7n ch\u00ednh h\u00e3ng<\/span><\/li>\n<\/ul>\n<h4><b>7. Quy tr\u00ecnh ti\u1ebfp nh\u1eadn b\u1ea3o h\u00e0nh<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 y\u00eau c\u1ea7u b\u1ea3o h\u00e0nh, Qu\u00fd kh\u00e1ch vui l\u00f2ng th\u1ef1c hi\u1ec7n:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u01b0\u1edbc 1: Chu\u1ea9n b\u1ecb h\u00ecnh \u1ea3nh ho\u1eb7c video th\u1ec3 hi\u1ec7n r\u00f5 l\u1ed7i s\u1ea3n ph\u1ea9m<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u01b0\u1edbc 2: Cung c\u1ea5p th\u00f4ng tin mua h\u00e0ng (S\u0110T\/Email\/M\u00e3 \u0111\u01a1n h\u00e0ng)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">B\u01b0\u1edbc 3: G\u1eedi y\u00eau c\u1ea7u qua k\u00eanh h\u1ed7 tr\u1ee3 c\u1ee7a Homu<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Th\u1eddi gian x\u1eed l\u00fd:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u1ea3n h\u1ed3i trong v\u00f2ng 24\u201348 gi\u1edd l\u00e0m vi\u1ec7c<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1eddi gian x\u1eed l\u00fd t\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 v\u00e0 lo\u1ea1i s\u1ea3n ph\u1ea9m<\/span><\/li>\n<\/ul>\n<h4><b>8. Th\u00f4ng tin li\u00ean h\u1ec7<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hotline: 028 38 336 557 (08:00 \u2013 18:00, Th\u1ee9 2 \u2013 Th\u1ee9 7)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u1ecba ch\u1ec9: 90 Ho\u00e0i Thanh, P. M\u1ef9 An, Q. Ng\u0169 H\u00e0nh S\u01a1n, \u0110\u00e0 N\u1eb5ng<\/span><\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\"><br \/><br \/><\/h2>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_385616777 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-454","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/pages\/454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/comments?post=454"}],"version-history":[{"count":1,"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/pages\/454\/revisions"}],"predecessor-version":[{"id":3395,"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/pages\/454\/revisions\/3395"}],"wp:attachment":[{"href":"https:\/\/50k22nhom4.io.vn\/wordpress\/wp-json\/wp\/v2\/media?parent=454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}